Shipping policy

We process orders for shipping and pick up on Tuesdays.

Pick up option: We are happy to coordinate free order pick up from uptown New Westminster. This takes some coordination and communication, so please check your email for pick up notification and instructions. 

At this time, we ship orders to Canada and the continental USA through Canada Post and UPS. We charge a flat rate of $11 to BC/Alberta/Sask/Manitoba, $15 to ship to Ontario/Quebec/Maritime Provinces, and $16 CAD to USA. We offer free shipping for orders above $100CAD in Canada and $150USD no code required.

Shipments to the US may be subject to duty/customs and these fees are the responsibility of the customer.

If you have any comments or questions, please email Caroline at caroline@simonssoapbox.com. We aim to respond to emails within 48 hours.