Shipping policy

We process orders for shipping and pick up on Tuesdays. Orders placed through our website before 12pm (Pacific Time Zone) Tuesday will be processed on Tuesday.

Pick up option: We are happy to coordinate free order pick up from uptown New Westminster. This takes some coordination and communication, so please check your email for pick up notification and instructions. 

At this time, we ship orders to Canada and the continental USA through Canada Post. We charge a flat rate of $10 to BC/Alberta/Sask/Manitoba, $12 to ship to Ontario/Quebec/Maritime Provinces, and $16 to USA. We offer free shipping for orders above $100CAD in Canada and $150USD no code required.

If you have any comments or questions, please email Caroline at caroline@simonssoapbox.com. Caroline aims to respond to emails within 48 hours.